DESIGN OF PERFORMANCE MANAGEMENT SYSTEM USING BALANCED SCORECARD APROACH FOR DISTRIBUTOR OF PT TELKOMSEL

Telkomsel is one of 11 mobile operator operator in Indonesia at this time and is the market leader in mobile business Indonesia. Mobile telecommunications industry then entered a period of heavy thight competition, in all lines starting from the price war up to the competition in the distribution pr...

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Bibliographic Details
Main Author: AHADA (NIM: 29109082) ; Pembimbing: Ir Dermawan Wibisono, PhD, M.Eng., HAMDAN
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/18578
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Institution: Institut Teknologi Bandung
Language: Indonesia