DESIGN OF PERFORMANCE MANAGEMENT SYSTEM USING BALANCED SCORECARD APROACH FOR DISTRIBUTOR OF PT TELKOMSEL
Telkomsel is one of 11 mobile operator operator in Indonesia at this time and is the market leader in mobile business Indonesia. Mobile telecommunications industry then entered a period of heavy thight competition, in all lines starting from the price war up to the competition in the distribution pr...
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Main Author: | AHADA (NIM: 29109082) ; Pembimbing: Ir Dermawan Wibisono, PhD, M.Eng., HAMDAN |
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/18578 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
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