CLASSIFICATION ON TIME SERIES AND IMBALANCED DATA IN CUSTOMER CHURN PREDICTION
Customer churn are conditions when customers no longer use the services or products of the company. In the world of telecommunications, customers who will do churn can be seen from the intensity and trend of the use of phone calls. The number of customers churn only about 7.9% compared with active c...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/21063 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
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