PHYSICAL, MENTAL, PSYCHOSOCIAL WORKLOAD ANALYSIS FOR FLIGHT ATTENDANTS IN GARUDA INDONESIA

Garuda Indonesia airline is a Full Service Carriers (FSCs) that has objective of serving customer with the best quality. Flight attendants are ones of important aspects in the commercial aviation industry because they do direct contact with the customer. Flight attendant’s work is a shift work th...

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Bibliographic Details
Main Author: Firdaus - (13413067), Maisarah
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/22955
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Institution: Institut Teknologi Bandung
Language: Indonesia