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The findings pre-study prior to the expanded Sultan Syarif Kasim II there were long queues for airport passengers, many brokers tickets, seating inside and outside the terminal that is not sufficient, the unequal cleanliness in the airport area and the lack of airport employees courteously. The purp...

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Bibliographic Details
Main Author: RIZKI HERMEDIANTO (NIM : 24211301), M.
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/23138
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Institution: Institut Teknologi Bandung
Language: Indonesia
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