PATIENT SATISFACTION ANALYSIS USING THE THREE FACTOR THEORY CLASSIFICATION AND REVISED IMPORTANCE PERFORMANCE ANALYSIS: A RESEARCH STUDY OF KLINIK PRATAMA MEDIKA ANTAPANI BANDUNG
Improving the quality of health services by Healthcare providers means improving the health status of the community and also enhancing the company's competitiveness. General Polyclinic of Klinik Pratama Medika Antapani wants to provide the best service quality to its patients, which is also the...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/23206 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |