DEVELOPMENT OF CUSTOMER LOYALTY MODEL ON MOBILE TRAVEL AGENT APPLICATION USER
Technological development influenced a major change in the way transaction are made. <br /> <br /> Nowadays, users and service providers can transact directly through their computers, <br /> <br /> smartphones and gadgets without having to face to face. This open access leads...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/29158 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |