THE ANALYSIS OF THE RELATIONSHIP BETWEEN CUSTOMER’S BACKGROUND TO THEIR SATISFACTION (CASE STUDY : THE HIGH-RISE BUILDING CONSTRUCTION PROJECT OWNED BY DKI JAKARTA PROVINCE GOVERNMENT)

THE ANALYSIS OF THE RELATIONSHIP BETWEEN CUSTOMER’S BACKGROUND TO THEIR SATISFACTION (CASE STUDY : THE HIGH-RISE BUILDING CONSTRUCTION PROJECT OWNED BY DKI JAKARTA PROVINCE GOVERNMENT)

<p align="justify">The construction project of Indonesian goverment have increased over the last several years, and one of the indicators of the construction project’s success is customer satisfaction. Customer satisfaction is a person’s feeling of pleasure or dissapointed resu...

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Bibliographic Details
Main Author: T. TSARWAN , OTIES
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/29893
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Institution: Institut Teknologi Bandung
Language: Indonesia

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https://digilib.itb.ac.id/gdl/view/29893

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