THE ANALYSIS OF THE RELATIONSHIP BETWEEN CUSTOMER̉̉S BACKGROUND TO THEIR SATISFACTION (CASE STUDY : THE HIGH-RISE BUILDING CONSTRUCTION PROJECT OWNED BY DKI JAKARTA PROVINCE GOVERNMENT)
<p align="justify">The construction project of Indonesian goverment have increased over the last several years, and one of the indicators of the construction project’s success is customer satisfaction. Customer satisfaction is a person’s feeling of pleasure or dissapointed resu...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/29893 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |