EVALUATION QUEUEING SYSTEM IN THE PEAK HOURS USING SIX SIGMA ANALYSIS : STUDY CASE AYAM GEPREK BEBAS RESTAURANT DIPATIUKUR, BANDUNG
Ayam Geprek Bebas Restaurant is facing difficulties in order providing the better service, especially in queuing system for the customer. Currenty, based on the observation, the restaurant has the queuing time about 20 – 25 minutes, in average for the peak hours. Even though, the SOP and the cust...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/30204 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |