ANALYSIS OF USER-GENERATED CONTENT ON TRIPADVISOR OF HOTELS IN UBUD USING TEXT MINING

User-generated content (UGCs) is becoming an important source of information for prospective consumers when making purchase decisions. Platforms are specifically developed to accommodate UGCs, with TripAdvisor, as the tourism-based platform, among them. Travelers are found to rely more on reviews by...

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主要作者: Chiara Vau, Serena
格式: Final Project
語言:Indonesia
在線閱讀:https://digilib.itb.ac.id/gdl/view/39132
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機構: Institut Teknologi Bandung
語言: Indonesia