ANALYSIS OF USER-GENERATED CONTENT ON TRIPADVISOR OF HOTELS IN UBUD USING TEXT MINING

User-generated content (UGCs) is becoming an important source of information for prospective consumers when making purchase decisions. Platforms are specifically developed to accommodate UGCs, with TripAdvisor, as the tourism-based platform, among them. Travelers are found to rely more on reviews by...

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Bibliographic Details
Main Author: Chiara Vau, Serena
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/39132
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Institution: Institut Teknologi Bandung
Language: Indonesia