PROPOSED CORPORATE PERFORMANCE MANAGEMENT USING INTEGRATED PERFORMANCE MANAGEMENT SYSTEM AT PT. XAY

• Main Author: Destryan, Ryan
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/41276
• Institution: Institut Teknologi Bandung

The blooming of the construction sector in Indonesia has become a target for many construction companies both local-based and foreign-based to expand their market and increasing revenue. PT. XAY, one of small-medium business construction company in Indonesia, a recent financial report is good in term of revenue but bad in term of profit. The slow growth can make the company cannot expand to a bigger level and the project cannot grow bigger to enhance the company’s reputation and financial position. Root cause analysis was conducted to find the root problem from the issue, which turned out to be no performance management system applied. Integrated Performance Management System (Wibisono, 2012) used as the Performance Management System framework in designing the performance management in this research. Five stages of Integrated Performance Management System conducted in the company. Indicators designed from review in literature and interview with the director of the company. Importance of the indicator is measured using Analytical Hierarchy Process also as linkage analysis. The result for the key variable in PT XAY from business result perspective is profitability, cash flow performance and customer satisfaction. From internal process perspective is new project, marketing effectiveness, process efficiency and capacity availability. From resource capability is employment and organization management. With the application of the performance management system, the company should have indicators to measure the progress of the company’s growth and help the company to achieve its vision.