IMPROVING QUALITY OF TELECOMMUNICATION PRODUCTS AND SERVICES FOR INDONESIAN HAJJ / UMRAH PILGRIMS (CASE: INDOSAT OOREDOO HAJJ/UMRAH’S PRODUCTS AND SERVICES)

IMPROVING QUALITY OF TELECOMMUNICATION PRODUCTS AND SERVICES FOR INDONESIAN HAJJ / UMRAH PILGRIMS (CASE: INDOSAT OOREDOO HAJJ/UMRAH’S PRODUCTS AND SERVICES)

Indosat Ooredoo has recognized the importance of improving their products and services quality for hajj / umrah pilgrims to increase their customer satisfaction and gain more revenue. Therefore, Indosat Ooredoo strives to find a business solution to address the issues. The purpose of this research i...

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Bibliographic Details
Main Author: Zeni Rahman, Taufik
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/42403
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Institution: Institut Teknologi Bandung
Language: Indonesia

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https://digilib.itb.ac.id/gdl/view/42403

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