SERVICE PERFORMANCE IMPROVEMENT OF AIRPORT PUBLIC TRANSPORTATION (CASE STUDY OF AIRPORT BUS IN TERMINAL 3 SOEKARNO-HATTA INTERNATIONAL AIRPORT)
Soekarno-Hatta International Airport (SHIA), is Indonesia's main gate and the 18th busiest airport in the world as released by the Airport Council International (ACI) in 2018 (66.9 million passengers). Currently, the issues that occur in SHIA are the lack of service performance, included airpor...
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| Main Author: | |
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| Format: | Theses |
| Language: | Indonesia |
| Subjects: | |
| Online Access: | https://digilib.itb.ac.id/gdl/view/42702 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |