IMPROVEMENT DESIGN FOR SERVICE QUALITY OF PUBLIC TRANSPORTATION MASS RAPID TRANSIT JAKARTA
Moda Raya Terpadu (MRT) Jakarta is a new public transportation system that has been made by Provincial Government of DKI Jakarta for decreasing the level of traffic jam in DKI Jakarta. Since the opening, MRT Jakarta always tried to improve the service of quality to meet the service quality standard...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/46335 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |