Impact of Public Transport’s Ticket Service Quality on Customers’Behavioral Intention: A Case of Bus Rapid Transit (BRT) Line 1 (Kim Ma - Yen Nghia) in Hanoi City, Vietnam
To understand and explain the relationship among service quality of ticketing system in BRT Line 1, customer satisfaction as well as customer behavioral intentions to repurchase, recommend and say positively about this service. To inspect the impact of Customer satisfaction on the relationship betwe...
محفوظ في:
| المؤلف الرئيسي: | |
|---|---|
| مؤلفون آخرون: | |
| التنسيق: | Theses |
| اللغة: | English |
| منشور في: |
2020
|
| الموضوعات: | |
| الوصول للمادة أونلاين: | http://repository.vnu.edu.vn/handle/VNU_123/70354 |
| الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
|
| المؤسسة: | Vietnam National University, Hanoi |
| اللغة: | English |