BTPN, THE ONE AND ONLY BANK WHICH UNDERSTAND THE NEEDS OF INDONESIAN PENSIONERS
Pensioners customers plays an important role on how BTPN develop their unique value proposition (UVP) called Daya that makes them different from other banks. One of Daya Program that designed for pension customer is Health Service. The program is now implemented in more than 191 branches all Indones...
Saved in:
| Main Author: | |
|---|---|
| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/47044 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |