THE ANALYSIS OF CUSTOMER EXPERIENCE IMPACT TOWARDS CUSTOMER SATISFACTION: CASE STUDY OF GO-FOOD

Online food delivery service applications changes lifestyle to be more practical by providing food ordering and delivery services to consumers. Go-Food is one of the food delivery service applications in Indonesia as well as a market leader that controls 75% of the market share of online food deli...

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Bibliographic Details
Main Author: Permatasari Rahartono, Tiara
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/47571
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Institution: Institut Teknologi Bandung
Language: Indonesia