ENGAGEMENT DRIVERS IDENTIFICATION FOR EMPLOYEE RETENTION (CASE STUDY IN BPO INDUSTRY: PT XING HAO TECHNOLOGY)
Good employee performance, should be able to increase company productivity and in the long run have a good impact in terms of company revenue. In the BPO (Business Process Outsourcing) industry, workers are very fundamental for running a business, because it is the core of the services provided to c...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/47606 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |