EVALUATION OF IMPLEMENTATION 8 STEPS LEADING CHANGE AND 4DX (4 DISCPLINE EXECUTION) IN TRANSFORMATION OF WORK CULTURE BM@X ORGANIZATION AT PT.PLN UP3 (UNIT PELAKSANA PELAYANAN PELANGGAN) MAJALAYA

One of the main key performance indicators at PT. PLN (Persero) in 2018 with the greatest influence is the performance of Electricity Arrears with a target of zero for Electricity Bill Arrears which aims to accelerate cash-in. Bm@x is an outsourcing organization that has to achieve zero for Elec...

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Bibliographic Details
Main Author: Adi Nugraha, Martha
Format: Theses
Language:Indonesia
Subjects:
Online Access:https://digilib.itb.ac.id/gdl/view/48240
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Institution: Institut Teknologi Bandung
Language: Indonesia