PENGUKURAN KEPUASAN PELANGGAN DAN PENINGKATAN KUALITAS JASA PENGIRIMAN PAKET POS ( STUDI KASUS DI UNIT UIVISI PAKET - KANTOR POS ASIA AFRIKA, KOTAMADYA BANDUNG )
<b></i>Abstract :</b><i><p align=\"justify\"> <br /> The development of courier service increases as indicated by massive growing of courier companies. By the end of 1995 there are more than 500 courier service headquarters either joined together in ASP...
Saved in:
| Main Author: | |
|---|---|
| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/4859 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |