PENGUKURAN KEPUASAN PELANGGAN INDUSTRI PT. CX DI JAWA TIMUR (MELALUI PENDEKATAN PHYSICAL DISTRIBUTION SERVICE QUALITY)
<b>Abstract :</b><p align=\"justify\">PT. CX as one of the foreign lubricant principals which begins to operate and distribute its products in Indonesia in the early 1996, is one of the marketing enterprises and lubricant distributors which is trying to confirm its custom...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/4930 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |