USTOMER PERCEIVED VALUE IMPROVEMENT USING TEXT ANALYTICS FOR HOTEL GRAND TJOKRO PREMIERE BANDUNG

Hotel Grand Tjokro Premiere Bandung is one of the famous four-star hotel in Bandung and has been part of SAS Hospitality Group which manage 7 hotels in Indonesia. Hotel Grand Tjokro has won several hotel awards, one of them was “The Best Hotel Restaurant/Kitchen” in 2017. It has been operating in...

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Bibliographic Details
Main Author: Zulkifli, Luthfi
Format: Theses
Language:Indonesia
Subjects:
Online Access:https://digilib.itb.ac.id/gdl/view/53076
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Institution: Institut Teknologi Bandung
Language: Indonesia