PERANCANGAN STRATEGI PERBAIKAN AGILITY DENGAN PENILAIAN TINGKAT MATURITAS AGILITY ORGANISASI DAN PROSES BISNIS PADA PT X
PT X is an online groceries company. Covid-19 increase PT X’s sales growth by 4 times from May 2019 to May 2020, but the customer retention is still low. This phenomenon happened because PT X is less agile in dealing with high and fast changing customer expectations, as well as high variability o...
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Format: | Final Project |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/55543 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |