THE EXAMINATION OF FACTORS AFFECTING CUSTOMER SATISFACTION IN MOBILE BANKING
Supported by the technological advances these days, technology has enabled us to use financial services more efficiently. However, this will not happen without going through several processes, one of which changes the customer's behavior. These changes are the way people carry out common tran...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/57598 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |