#TITLE_ALTERNATIVE#

• Main Author: Caesar Nugroho (NIM:190 04 067), Faried
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/6095
• Institution: Institut Teknologi Bandung

Abstract: <br /> <br /> <br /> <br /> The rapid development of technology and science has a global impact on the uses of the technology itself. In this context, the development of technology which triggered mainly by the development of information technology will change its uses behavior and knowledge. The emerging of digital firms is one of the factors which trigger the development of information technology, (Laudon & Laudon, 2006: 7). The information technology uses in the business world has a purposes to help every business activities, generate faster profit cycle for the corporations and at the end generate more shareholders value. Corporations efforts to keep improving their technology uses not only give them easiness on their business. It became two sided dagger which one side give a positive impact to the user and on the other side give many potential jeopardy whether from the internal systems or from outside the corporations. This jeopardy is called the risk. The topic of this research is Operational Risk Management on Information Technology Uses which made Bank Ekspor Indonesia (BEI) as its case study. This research wants to explore the information technology uses and its relation with the risk management process. BEI is a state owned institution which runs on the export funding business. On their daily activities, they use many applications and tools of information technology which would help their daily business activities. This kind of information technology activities is vulnerable to such risk which may be occurring by different causes. Imagine if they cant handle the risk especially which come from its information technology uses. The management team ad also our countries credibility is questioned caused BEI is a state owned company. For example if an intruders succeeded to get through to BEI internal system, stole some transaction data and shift its financial record to his/her account illegally. May be a big number of losses would suffered by BEI because of this risk. A movie titled Die Hard 4.0 has shown us about a threat which triggered by the development of information technology, even a big nations like United State of America is difficult to solve this kind of cyber terrorism. As one of the government institutions BEI has one the modest efforts to manage its risk. These efforts include the establishment of the risk management division and policies in BEI according to the Indonesian Central Bank (BI) Regulations. BEI also improving their uses in technology especially on the information technology systems in order help their daily activities. But this research found that there are no a specific regulation on their information technology risk management. Because of that, this research will analyze the potential risk which maybe occurs on their information technology uses. Researcher has done the risk assessment process to identify, measure, and plan the risk mitigation efforts to manage the risk. This research has identified at least nineteen risk events which may occur on the uses of information technology in BEI. These include the risks which caused by of the human factors, process factors and the development of technology factors. Researcher spread divisional questionnaire to measure the management approximation on the risks probability and severity of the company. The measurement show that the level of these risks majorly on moderate probability and severity level. This founding show difference result from BEI defined operational risk profile which measured based on their historical events. This result designate that BEI has to keep improving their information system and policy to avoid and minimize the impact caused from the risks. <br /> <br />