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Abstract : <br /> <br /> <br /> <br /> On service industry, the customer satisfactions become the important aspect. The customer satisfaction could affect the survivability on Service Company among the market. Therefore, company should improve its service quality based on...
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Format: | Final Project |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/6610 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |