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Abstract : <br /> <br /> <br /> <br /> On service industry, the customer satisfactions become the important aspect. The customer satisfaction could affect the survivability on Service Company among the market. Therefore, company should improve its service quality based on...
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Main Author: | (NIM 190 04 080), Pratiwi |
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Format: | Final Project |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/6610 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
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