THE INFLUENCE OF ENVIRONMENTAL AWARENESS ON PURCHASE INTENTION IN BUYING FMCG PRODUCT

As the environmental conditions worsen, but on the other hand, the fast-moving consumer goods (FMCG) industry in Indonesia, are contributing in environmental damage, because the majority of plastic waste is produced by the FMCG producers. Whereas most people are aware of environmental issues, and...

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Bibliographic Details
Main Author: Khairunnisa, Hanifah
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/61157
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Institution: Institut Teknologi Bandung
Language: Indonesia
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Summary:As the environmental conditions worsen, but on the other hand, the fast-moving consumer goods (FMCG) industry in Indonesia, are contributing in environmental damage, because the majority of plastic waste is produced by the FMCG producers. Whereas most people are aware of environmental issues, and values more for brands that care about the environment. In order to satisfy the consumers which will have an impact on the sustainability of the brand or company, it is necessary to understand the consumers behavior through the consumer’s purchase intention. Therefore, this research objective is to identify factors that influence consumer’s purchase intentions towards green FMCG products and analyze the role of environmental awareness on consumer purchase intentions towards green FMCG products. This research using mixed methods, started by conducting qualitative research through indepth interviews to find out the role of environmental awareness, and the factors that influence purchase intentions, and being analyzed using manual coding. Followed by the quantitative research through online survey questionnaires to validate the interview’s result, the data being analyzed using descriptive analysis, and PLS-SEM. This research focuses on FMCG consumers who have environmental awareness, interested in green products, and are domiciled in Greater Jakarta and Greater Bandung. The result indicates that there are 7 factors influencing consumer’s purchase intention towards green FMCG product, namely Attitude, Perceived Behavioral Control, Product Involvement, Green Product Quality, Eco-label, Green Trust, and Green Brand Positioning. The role of environmental awareness influences the purchase intention indirectly through Attitude and Perceived Behavioral Control. In addition, Egoistic Motivation also indirectly influences purchase intention through Attitudes. Thus, the result can be useful to make suitable strategies and encourage consumers to buy green FMCG products in order to promote environmental protection