PENGEMBANGAN ALAT BANTU PERENCANAAN KAPASITAS PERAWATAN DENGAN METODE MODEL ANTRIAN

• Main Author: Tsabitul Azmi, Muhammad
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/62000
• Institution: Institut Teknologi Bandung

Human resources are the spearhead in the maintenance system. Maintenance capacity planning is needed to determine the optimal level of resources to meet the forecasted maintenance load that produce a minimum total cost. Observations in the current market show that there is no capacity planning tool that use random variables in the capacity planning process. In this final project, the tool was developed using a stochastic approach, namely the queuing model method. Random variables can be used to estimate maintenance load and estimate human resource capacity of various types. The tool is developed in Microsoft Excel and uses the solver feature to perform optimizations. This tool is named Maintenance Capacity Planning with Queuing Model Method. This tool can determine the optimum resource to meets a certain maintenance load with a minimum total cost. The developed tool has run correctly and produce logical values.