CUSTOMER LOYALTY STRATEGY FOR SEMEN INDAH GRAHA’S DIGITAL ORDERING PLATFORM

In a condition where the number of players and the capacity of the cement plant are increasing, the competition in the cement industry is getting fierce due to oversupply. However, not all cement players are aware of the opportunity where building material retailers, as the primary channel for bagge...

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Bibliographic Details
Main Author: Ranthy Ramadhan, Apel
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/62859
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Institution: Institut Teknologi Bandung
Language: Indonesia