ANALYZING BARISTA INTERPERSONAL COMMUNICATION IN CREATING CUSTOMER SATISFACTION CASE STUDY: BREWANG COFFEE BANDUNG
Brewang Coffee Bandung was founded by a group of young people who want to participate in the development and preservation of coffee that focuses on quality in the process of making, serving and learning coffee. Seen from the relationship between customers and Brewang baristas that occur in the fie...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/64529 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |