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Abstract : <br /> <br /> <br /> <br /> <br /> The main objective of service company is simply to maintain its customer to always have its service increasingly used by larger number of customers. Accordingly, company must have the knowledge about their service qualit...

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Bibliographic Details
Main Author: Mustafidz Rerimassie (NIM 190 04 037), Razzy
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/6650
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Institution: Institut Teknologi Bandung
Language: Indonesia
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