THE ROLE OF MOTIVATION, ABILITY, ROLE PERCEPTION, AND SITUATIONAL FACTORS IN IMPROVING MEMBER’S PERFORMANCE IN NON-PROFIT ORGANIZATION: CASE STUDY OF KABINET KELUARGA MAHASISWA INSTITUT TEKNOLOGI BANDUNG

• Main Author: Damai Altari, Hosiana
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/67000
• Institution: Institut Teknologi Bandung

The existence of non-profit organizations is important as an element in society. Most of student organizations are non-profit organization that aim to help students adapt to the campus life. One of the largest student organizations in Bandung Institute of Technology is Kabinet Keluarga Mahasiswa ITB (student organization in Bandung Institute of Technology), which changes periods every year. Based on the evaluation of the condition of the Kabinet Keluarga Mahasiswa ITB in 2021/2022, there are many opportunities to improve the quality of this members’ performance. Thus, this study aims to determine the effect of MARS model consists of motivation, ability, role perception and situational factors on members’ performance since its model of individual behavior is very close related to the performance of individuals within an organization and it can improve work performance. The research was conducted on Kabinet Keluarga Mahasiswa ITB (student organization in Bandung Institute of Technology) especially on the period of Kabinet Akar Asa (2021/2022) with a sample of 100 people. Methods of Multiple Linear Regression is used with the aim of predicting the significant effect of MARS Model to members’ performance. This research uses McClelland’s Motivation Theory to explain the motivation variable. The result shows only Need for Achievement as one of motivation factors and Role Perception have a significant effect on members’ performance in student organization. Meaning that Kabinet Keluarga Mahasiswa ITB should make a new culture that can decrease the competitive culture inside organization. Leader and Talent Management Ministry should coordinate more to make some adjustment on the human resources programs. Keywords: Motivation, Ability, Role Perception, Situational Factors, Member’s Performance, Student Organization