KNOWLEDGE MANAGEMENT FOR QUALITY ASSURANCE INNOVATION IN THE OPERATIONS QUALITY ASSURANCE DIVISION OF BANK BAKTI KARYA PURNA
Bank Bakti Karya Purna is a commercial bank serving multiple customer segments. The Bank has continued to expand its services and network through the development of various businesses, including digital banking in Indonesia. As the Bank continues to grow, complexity and demand arise for its operatio...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/67628 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
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