DETERMINING STRATEGIES FOR IMPROVING BUSINESS PERFORMANCE OF FAECAL SLUDGE DESLUDGING WITH INTQUAL (INTERNAL QUALITY) AND SERVQUAL (SERVICE QUALITY) ANALYSIS CASE STUDY : DELI SERDANG, NORTH SUMATRA

Currently, the Government has set the 2020-2024 RPJMN to achieve access to proper and safe sanitation (Domestic Wastewater) by 90% to reduce maternal mortality and stunting. In Deli Serdang Regency, the population's access to proper and safe sanitation facilities still needs improvement. Based...

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Bibliographic Details
Main Author: Dwiandarti P. Bangun, Clarita
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/68747
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Institution: Institut Teknologi Bandung
Language: Indonesia