DETERMINING STRATEGIES FOR IMPROVING BUSINESS PERFORMANCE OF FAECAL SLUDGE DESLUDGING WITH INTQUAL (INTERNAL QUALITY) AND SERVQUAL (SERVICE QUALITY) ANALYSIS CASE STUDY : DELI SERDANG, NORTH SUMATRA
Currently, the Government has set the 2020-2024 RPJMN to achieve access to proper and safe sanitation (Domestic Wastewater) by 90% to reduce maternal mortality and stunting. In Deli Serdang Regency, the population's access to proper and safe sanitation facilities still needs improvement. Based...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/68747 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |