ANALISIS PENDORONG EMPLOYEE ENGAGEMENT UNTUK MENINGKATKAN KINERJA ORGANISASI DI PT FADZKURUNI

• Main Author: Syahadatil Arsya, Aneira
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/69685
• Institution: Institut Teknologi Bandung

The medical equipment sales industry in Indonesia has increased with around hospitals and 9000 public health centres and private hospitals in Indonesia being the secret behind medical equipment marketing in Indonesia. Many distributors of medical equipment in Indonesia are certified and officially licensed by the Ministry of Health of the Republic of Indonesia that provide the needs of hospitals and doctors. The purpose of this research is to identify employee engagement drivers that can improve employee performance at PT. Fadzkuruni as a distributor of medical equipment in Indonesia. This Research uses quantitative methods to measure the numbers that have been obtained during data collection. To assess employee engagement drivers, data was collected through questionnaires. The ranking analysis employees uses Important Performance Matrix to determine which top priority drivers require improvement. From the analysis result, it was found that the basic, performance, company practices and the work are drivers that must be addressed immediately. The author proposes 9 programs as a strategy to improve employee performance. The proposal are employee performance evaluation, FDZ best employee of the month, FDZ best employee of the year, job evaluation, seminar and training FDZ, FDZ monthly forum, FDZ talk and care, review performance management system and evaluate recruitment process.