QUALITY MANAGEMENT SYSTEM PLANNING AT PT. DWIHANDAL HADETRADA INDONESIA BASED ON ISO 9001:2015
PT. Dwihandal Hadetrada Indonesia manufactures High Density (HD) plastic pellets and Polyethylene (PE) pellets into usable plastics. The production rate of are increasing every month, so the company want to expand their company to another regions in Indonesia or even another country. ISO 9001:20...
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| Format: | Final Project |
| Language: | Indonesia |
| Subjects: | |
| Online Access: | https://digilib.itb.ac.id/gdl/view/69890 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
| Summary: | PT. Dwihandal Hadetrada Indonesia manufactures High Density (HD) plastic
pellets and Polyethylene (PE) pellets into usable plastics. The production rate of
are increasing every month, so the company want to expand their company to
another regions in Indonesia or even another country.
ISO 9001:2015 implementation improve the company’s quality control and services
in order to gain suppliers trust. ISO 9001:2015 require the company to have
documented management system that consist of stakeholder involvement,
organizational reputation, customer satisfaction, and competitive benefits. Today,
the company’s business process and document does not comply with the ISO
9001:2015 quality management system.
Proposed business process needed to comply with ISO 9001:2015 include
management reviews, internal audit, risk management, handling nonconformities,
and add Research & Development as supporting business process. Proposed
quality guidelines and procedure are designed to comply with ISO 9001:2015. |
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