PROPOSED DESIGN OF INDONESIAN HSR SERVICE QUALITY KPI USING KNOWLEDGE-BASED PERFORMANCE MANAGEMENT SYSTEM

High-Speed Railway (HSR) transportation development in certain country embodies a significant technology to support modern society’s value of time and dynamic activities. Despite of complicated operation and huge investment spent, various studies stated that HSR industry faces barrier challenges...

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Bibliographic Details
Main Author: Annice, Felicia
Format: Theses
Language:Indonesia
Subjects:
Online Access:https://digilib.itb.ac.id/gdl/view/70718
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Institution: Institut Teknologi Bandung
Language: Indonesia
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