EVALUATION OF WORKLOAD OF CONVECTION EMPLOYEE WITH SUBJECTIVE AND OBJECTIVE MEASUREMENTS
High pressure due to production target demands may lead to mental workload on workers. When a worker experiences excessive mental load, he will experience work-related stress, resulting performance decline, efficiency, and work productivity. This study aims to evaluate mental workload experienced...
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Format: | Final Project |
Language: | Indonesia |
Subjects: | |
Online Access: | https://digilib.itb.ac.id/gdl/view/71076 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
Summary: | High pressure due to production target demands may lead to mental workload on
workers. When a worker experiences excessive mental load, he will experience
work-related stress, resulting performance decline, efficiency, and work
productivity. This study aims to evaluate mental workload experienced by Pager
Kaos workers using work sampling and the National Aeronautics and Space
Administration Task Load Index (NASA – TLX) method. The work sampling method
was carried out to determine the percentage of productive time for all workers while
the NASA – TLX method was carried out to determine the mental workload
experienced by each worker with six indicators of mental workload that consists of
mental demand, physical demand, temporal demand, performance, effort, and
frustration level. The aim of using different method is to compare between
subjective and objective method. The result of using NASA-TLX subjective method
shows that mental workload felt by workers is between 64 and 89, meaning that the
mental workload is high and very high (overload). While using work sampling
method, the result is in the range of 117% to 124%, indicating that the workload
felt by some workers is quite high.
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