DEVELOPMENT OF A PROCESS MINING METHOD FOR ANALYZING PROCESS CHARACTERISTICS
Process management is a systematic effort to manage process that yields positive impact on performance, but it is contingent on the characteristics of the process. In recent years, business process management research and practice approaches have increasingly geared towards process-driven operati...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/71081 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |