DESIGN OF PERFORMANCE MANAGEMENT SYSTEM USING PERFORMANCE PRISM FOR OIL AND GAS PROJECT: CASE STUDY BKP OFFSHORE BROWNFIELD PROJECT IN MAHAKAM DELTA, EAST KALIMANTAN, INDONESIA

• Main Author: Bani Perwira, Yosephus
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/71771
• Institution: Institut Teknologi Bandung

Current performance management for project execution in the Company is measured with the strategy and process on how to achieve the target based on technical guidelines. Critical decision-making mostly depends on management’s experiences. The Company’s position as State-Owned Enterprises in Indonesia receives high expectations from stakeholders. The complexity of the business has made the development of the Performance Management System (PMS) for oil and gas project in the Company, is important as basis and guideline to overcome the issues. This final project aims to design an appropriate PMS and identify important Key Performance Indicators (KPI) that can be implemented during the execution of oil and gas project in the Company. The design was developed from specific literature Performance Prism and previous project’s lessons learned, which elaborated the various stakeholders point of views, combined with cascading process in employee levels and presented the linkages using weight ratio. The questionnaire was addressed to various stakeholders who were involved in the project execution. There were 31 respondents who selected 90 KPIs and gave ratings on current performance. The weight ratio of defined criteria, sub-criteria and KPI was calculated using Analytical Hierarchy Process. The scoring system was conducted using the Objective Matrix and Traffic Light System to evaluate the performance. Findings of this final project provide totally 61 KPIs as leading indicators that are useful to design PMS. These KPIs to be implemented from early stage of new project or on-going project in the Company. Further benchmarking to the other sister companies within subsidiary is required to identify the best KPI approach.