REDUCING PROJECT BOTTLENECK BY TRANSFORMING ORGANIZATIONAL CULTURE IN PT TRANSTEL UNIVERSAL USING KNOWLEDGE MANAGEMENT MODEL

• Main Author: Fajar Surya, Harry
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/72085
• Institution: Institut Teknologi Bandung

The research was conduct to determine wether the transforming the company culture would have the positive impact in the organization in PT Transtel Universal. The implementation of new method by the new management will slightly carried the positive trendline leading the company into the efficiency. The implementation of knowledge management would bring the efficiency in all aspect especially in operation while handling the project. The operation previously only based on the basic business now after the new method, the company will grow and keep up with the business ecosystem. Before the transformation, the company only have four division, Finance-Human Resource Division, Logistic Division, Sales Division and Technic Division. That’s one of the concerns that the new appointed vice president comes in mind to open the new division and tackle all the challenges to finish and bring the best solution to the customers. The method will be used in the research is qualitative method by conducting the interviews of the managers. The result showed: (1) Transforming the organizational culture is significantly influenced by the leadership system to resolve the bottleneck. (2) The transformation derives by the leadership method influenced by the knowledge simple management method that used in PT Transtel Universal. (3) Organizational Culture massively influence the process of transferring knowledge management among the employees in PT Ttanstel Universal.