MODEL TREE ENSEMBLE LEARNING FOR CHURN PREDICTION USING THEGRADIENT BOOST TREE AND EXTREME GRADIENT BOOST TREE METHODS
Retaining customers to remain loyal to buy or use services is a challenging thing for companies. Customers who move from one company to another are called customer churn. Customer churn is a major concern for e-commerce companies because it has a negative impact on business growth. Customer churn...
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Format: | Final Project |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/72960 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |