SATISFACTION LEVEL OF OUTPATIENT PATIENTS FOR BPJS HEALTH PARTICIPANTS WITH PHARMACEUTICAL SERVICES AT BANDUNG ADVENT HOSPITAL
Evaluation of service quality is a process of measuring, evaluating all activities of Pharmaceutical Services in Hospitals on a regularly. Bandung Advent Hospital is one of the hospitals that serves members of Social Health Insurance Administration Body (BPJS). For this reason, it is necessary...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/74217 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |