SATISFACTION LEVEL OF OUTPATIENT PATIENTS FOR BPJS HEALTH PARTICIPANTS WITH PHARMACEUTICAL SERVICES AT BANDUNG ADVENT HOSPITAL

Evaluation of service quality is a process of measuring, evaluating all activities of Pharmaceutical Services in Hospitals on a regularly. Bandung Advent Hospital is one of the hospitals that serves members of Social Health Insurance Administration Body (BPJS). For this reason, it is necessary...

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Bibliographic Details
Main Author: Chen, Rosalinda
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/74217
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Institution: Institut Teknologi Bandung
Language: Indonesia
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