IMPACT ANALYSIS AND APPLICATION OF VISITOR QUEUING THEORY IN TOURISM ACTIVITIES IN CONSERVATION AREAS (CASE: SITU GUNUNG SUKABUMI NATURE PARK)

• Main Author: Rafi Firdaus, Muhammad
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/74423
• Institution: Institut Teknologi Bandung

Gunung Gede Pangrango National Park (TNGGP) is one of the conservation areas in West Java Province that has natural attractions that are popular with the public. One of the leading tourist destinations in the TNGGP area that has the highest number of visits is Situ Gunung Sukabumi Nature Park. This is indicated by the increase in the number of visits to Situ Gunung Sukabumi Nature Park during the five-year period (2014-2019) which increased by 1,783.65%. The development of this tourist area shows very rapid progress, it is feared that the number of visitors who come will continue to increase. Therefore, it is necessary to regulate the number of visitors based on the carrying capacity of the environment. This study aims to analyse visitor trends and their impact on environmental and socio-economic conditions, analyse the carrying capacity value and effective management in TWA Situ Gunung Sukabumi, and create an optimal and sustainable visitor queue model for TWA Situ Gunung Sukabumi. The methods used were carrying capacity value analysis, management effectiveness tracking tools and visitor queue model. The results showed that the visitor trend increased for each additional unit of time. It was recorded that the number of visitors in 2014 was 16,126 people and it is estimated that in 2029 the number of visitors to TWA Situ Gunung Sukabumi was 439,851 people. In 2014 with 16,126 visitors, the estimated amount of waste in Situ Gunung Sukabumi TWA was 12,900.8 litres/day and if the number of visitors in 2029 which has been calculated based on visitor trends is 439,851 people then the amount of waste in Situ Gunung Sukabumi TWA is 351,880.8 litres/day. In addition, the increasing number of visitors also has a positive impact on the socioeconomic situation of the community as shown by the livelihoods of the community before the existence of TWA Situ Gunung Sukabumi, namely farmers, agricultural labourers and factory employees, while after the existence of TWA Situ Gunung Sukabumi the livelihoods of the community have changed to traders, tourist motorbikes, tourist boats, guides and local transportation with an average monthly income equivalent to or even more than the minimum wage of Sukabumi Regency which amounts to Rp. 3,125,444. The results of the carrying capacity analysis at TWA Situ Gunung Sukabumi found that the lake has a maximum capacity of 626 people, suspension bridge 98 people and curug sawer 113 people. The results of the METT analysis showed that the level of effectiveness of the management of TWA Situ Gunung Sukabumi was 84.9% which was included in the effective category. Furthermore, the optimal and sustainable visitor queue model is for lake destinations with an ECC capacity of 626 people with an arrival rate of 626 people / hour having a visit length of 60 minutes, suspension bridge has a maximum visit length of 33 minutes with an allocation of arrival rate of 1178 people / hour, and curug sawer has a maximum visit length of 34 minutes 36 seconds with an allocation of arrival rate of 196 people / hour.