SOLUTION ARCHITECTURE DEVELOPMENT TO SUPPORT SUPERVISION PROCESS TRANSFORMATION IN GOVERNMENT INSTITUTIONS

• Main Author: Mayasari, Dinna
• Format: Theses
• Language: Indonesia
• Subjects: Teknik (Rekayasa, enjinering dan kegiatan berkaitan)
• Online Access: https://digilib.itb.ac.id/gdl/view/74761
• Institution: Institut Teknologi Bandung

The supervisory process in government starts from the planning, implementation, monitoring, and evaluation stages. Supervision starts from the phase before until after the activity is completed. Supervision is assessed by how closely the supervised organization complies with laws and regulations and the internal control system that the organization itself is designed to comply with. Currently, the inspection data is only in the form of sampling data which is collected and examined based on the audit priority issues. Acceleration of regulatory changes in government can lead to legal problems if the organization lacks coordination in increasing compliance with regulations. Limited Human Resources (HR) in analyzing regulations and short time constraints in producing less than optimal quality of supervision. Supervisors who oversee complex problems from supervised organizations still often have difficulty obtaining sufficient data and information to be analyzed to produce decisions that are fast, efficient, and effective. The monitoring system that is currently running is already a computer-based system, but there are still many opportunities for improvement that can be made. Some of the opportunities that can be implemented include (1) integration of all end-to-end processes, (2) use of technology to check data validity, (3) reduction of the approval process, (4) an early warning system, and so on. On the other hand, the application of technology for the supervisory process has progressed more advanced in the Financial Services Industry. Currently, the Financial Services Authority (OJK) has initiated the implementation of the concepts of Regulatory Technology (RegTech) and Supervisory Technology (SupTech) in an integrated manner on the supervised industry side as well as on the supervisory and regulatory side. In this research, a similar solution was designed for the supervisory process in government institutions. Therefore, in this research, the design of an artifact architecture solution for surveillance systems in government institutions was carried out. The chosen methodology is the Design Science Research Methodology (DSRM). The designed solution is represented by adopting the 4-layer division which is often used in Enterprise Architecture (EA). The final result of this research is the design of a monitoring system solution that is represented in 4 layers, namely the business layer, data layer, application layer, and technology layer. System testing is carried out in the form of testing the fulfillment of requirements, as well as simulating business processes to predict the performance impact of the designed system.